Once Sovereign Living have supported you with buying or renting your own home, the ongoing aftercare service contacts are:
Sovereign leaseholders
Berkshire, Hampshire and Dorset
Debbie Heath
01635 772132 | debbie.heath@sovereign.org.uk
Bristol
Sarah Goessens
01179 580102 | sarah.goessens@sovereign.org.uk
Wiltshire, Gloucestershire and East Bristol
Nicola Breddy
01179 580119 | nicola.breddy@sovereign.org.uk
Somerset and West Bristol
Sadie Randall
0117 317 0765 | sadie.randall@sovereign.org.uk
Devon And Cornwall
Ian Mountford
01392 888013 | ian.mountford@sovereign.org.uk
Repairs
Please call 0800 587 2325 if you find any defects in your HomeBuy property. We will note down your problem and set a target date for repairs. If you find defects 12 months after you have moved in, you will need to contact the National House-Building Council instead.
Please note that if you own a house, all repairs are your responsibility unless they are in a communal area, so we will charge you for any work we carry out. If you own an apartment, generally the inside of your building is your responsibility and the outside and communal areas are ours.
Sovereign Vale leaseholders
Oxfordshire and Buckinghamshire
Janet Sankey
01235 536001 | jsankey@vale-housing.co.uk
Repairs
Please call 0845 450 8241 if you find any defects in your HomeBuy property. We will note down your problem and set a target date for repairs. If you find defects 12 months after you have moved in, you will need to contact the National House-Building Council instead.
Please note that if you own a house, all repairs are your responsibility unless they are in a communal area, so we will charge you for any work we carry out. If you own an apartment, generally the inside of your building is your responsibility and the outside and communal areas are ours.
Sovereign Twynham leaseholders
Dorset
Sarah Lloyd
01202 460363 | sarah.lloyd@twynham-housing.co.uk
Repairs
Please call 0800 587 2325 if you find any defects in your HomeBuy property. We will note down your problem and set a target date for repairs. If you find defects 12 months after you have moved in, you will need to contact the National House-Building Council instead.
Please note that if you own a house, all repairs are your responsibility unless they are in a communal area, so we will charge you for any work we carry out. If you own an apartment, generally the inside of your building is your responsibility and the outside and communal areas are ours.
We will get back to you as soon as we can if we cannot answer your question right away. To make sure you receive a first-class service, our team members:
- collectively have over 20 years’ experience in leasehold management
- are members of the Institute of Residential Property Management (or are working towards it).
Our leasehold services team is your first point of contact once you have bought your home. Whatever you want to talk about – anything from your lease, rent and service charges to mortgage problems, buying extra shares and difficult neighbours – we are here to help.
Back To Top