Covid-19 update. With our customers and employees at the heart of everything we do, we’ve implemented new measures across each step of your home buying journey to ensure we’re keeping everyone safe.
Read more here
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How it works

If you are looking to rent a property, are employed and have a good credit history, then we have a large selection of properties available, predominantly in the following areas:

  • Basingstoke
  • Bracknell
  • Bristol
  • Gloucester
  • Oxford
  • Reading
  • Southampton
  • Swindon

We will guide you from discussing your requirements through to viewing properties and referencing, allowing us to hand over the keys to your new home in the minimum time frame.

Our service doesn't end there; we ensure the properties we own and manage benefit from all the necessary legal and safety testing. However should you have any issues our experienced team of property managers will be on hand to resolve them.

For added peace of mind we are members of the National Landlord Association and the Deposit Protection Service so you know you are with a landlord you can trust and who will protect your deposit. 

Covid-19 update 
With our customers and employees at the heart of everything we do, we’ve implemented new measures throughout the letting process. We’ve updated the steps below to reflect these.

Here's how renting from us works:

Let's get looking

After making contact with us we will talk to you about the type of property you are interested in and run through your income and employment status to make sure you are eligible to rent the property.

A video tour of the property is available online and we can also offer virtual viewings if there are specific areas you would like to see in more detail. We will also supply you with an up to date inventory report, so you can read through the contents of the property.

I love this property

You’ve found the perfect place that ticks all your boxes! We will now work to secure you the property, agree the finer details of your offer, set a date and start the process of getting you moved. Please note you will need to pay the equivalent of one week’s rent as a holding fee (which is non-refundable but will be taken off your final balance). We will ask you to pay this before you move in, providing you pass referencing and move by the agreed date.

Dotting the I's and crossing the T's

As soon as your offer is accepted, your Lettings Negotiator will send you a link to our online referencing partner (Rentshield) so they can complete the credit checks and apply for references. We will also send confirmation of your offer, along with the sample Tenancy Agreement for you to review.

At this point it’s a good idea to let all your referees know that we will be contacting them shortly. The quicker we get the references back, the quicker you can move!

Thumbs up

All your references have come back as acceptable. Your Lettings Negotiator will provide you with final approval and confirm your move date. We will complete a professional 'Inventory and Check In Report' which helps protect you and your deposit, and then arrange for you to pay the balance of your move-in monies. This will all be done electronically via Docusign - to avoid delays with printing and posting. 

Your pack will contain the new tenancy agreement, direct debit mandate, a copy of the Energy Performance Certificate (EPC), Gas Safety Certificate (if this applies), deposit scheme guides, prescribed information (about your deposit) and How to Rent Guide.

Give me the keys

On the day of your move, we will provide you with a code and location to a key safe for you to retrieve your keys. We will then send you an electronically signed copy of your Tenancy Agreement for your records (via Docusign). A copy of your Inventory and check in report complete with meter readings will follow shortly, again via Docusign. You will have 7 days to check and inform us of any discrepancies you wish to be noted.  

Oh no I think we have a leak!

In the unlikely event that something goes wrong after you move in and we are managing your property, you can contact your dedicated Property Manager who will resolve things for you as soon as possible.

If something happens out of hours, then don't worry as we have an emergency contact number, ensuring we are on hand to provide assistance and manage the problem for you.

We are here 24 hours a day, 7 days a week to make sure your time in your new home is a fantastic experience.

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